tag:blogger.com,1999:blog-7638773317401188778.post6884827113870024779..comments2024-03-24T00:31:42.604+08:00Comments on Plus Size Kitten: Robinsons Customer Service is the WORST!Tammyhttp://www.blogger.com/profile/02946281026811037283noreply@blogger.comBlogger41125tag:blogger.com,1999:blog-7638773317401188778.post-82102003196261205372010-05-22T17:31:54.315+08:002010-05-22T17:31:54.315+08:00=_= crap!!! "award winning service"???=_= crap!!! "award winning service"???Tammyhttps://www.blogger.com/profile/02946281026811037283noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-89804793089493866832010-05-22T16:48:22.767+08:002010-05-22T16:48:22.767+08:00I guess they have been around too long to care. Si...I guess they have been around too long to care. Singapore Robinson is not any better. <br /><br />Previously when I bought something, the tag said 15% off any 2 pcs, including items on disc. What they "forgot" to indicate is I've to buy 2 pcs from either the reg or disc. No mixing allowed. <br /><br />When I asked them, they gave me a are you stupid look.. And when I wrote in, nobody bothered to get back to me until I wrote in another complaint. This time round, someone did get back to me. But all she did was,"Ok, I'll reflect to the management."Kayehttps://www.blogger.com/profile/01237121263761623813noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-26330889992257820102010-04-03T01:54:13.792+08:002010-04-03T01:54:13.792+08:00omg...it sounds so terrible...I seldom shop in Rob...omg...it sounds so terrible...I seldom shop in Robinson. Unexpected their customer service so lau beh..If I were you, I also feel kena cheated and very pissed off!Evananoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-67696137712864074332010-03-26T10:05:06.585+08:002010-03-26T10:05:06.585+08:00I agree with you. Hope that it improves in Msia co...I agree with you. Hope that it improves in Msia coz our Trade Minister wants to make this a shopping haven so services need to improve not just pre-sale services but after sales service as well. Most in Msia only focus on pre-sale services. After you pass over your cash to them, the service is gone.Tammyhttps://www.blogger.com/profile/02946281026811037283noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-37175580455143376542010-03-26T09:56:55.320+08:002010-03-26T09:56:55.320+08:00I think most of customer service in Malaysia sucks...I think most of customer service in Malaysia sucks big time. They dont even know the meaning of customer service and most of them are biased too.Naddyhttps://www.blogger.com/profile/02897959429328653532noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-7560807869354476962010-02-12T20:49:28.763+08:002010-02-12T20:49:28.763+08:00I would be so pissed off if I got that after spend...I would be so pissed off if I got that after spending that much.<br />I've gotten bigger and better samples/deluxe sizes from spending less than that.lynhttp://wannabelyn.livejournal.comnoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-8446651731247056542010-02-10T09:54:08.531+08:002010-02-10T09:54:08.531+08:00so have singapore replied yet?so have singapore replied yet?Kit Prydehttps://www.blogger.com/profile/01004665730958614224noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-56037335619329615862010-02-10T08:52:34.234+08:002010-02-10T08:52:34.234+08:00"Why on earth did no one tell me the prizes w..."Why on earth did no one tell me the prizes would also be SAMPLES?"<br /><br />Er Miu, Robinsons' "UN-lucky Dip" (hope they haven't trademarked this yet and i'm not infringing TM) did NOT give you <i>sampleS</i>.<br /><br />What you got was <b>ONE</b> sample.<br /><br />LOLPigitanoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-87589598876209052182010-02-09T22:10:19.125+08:002010-02-09T22:10:19.125+08:00OMG!!
An "UN-lucky Dip" ????
Well, if ...OMG!!<br /><br />An "UN-lucky Dip" ????<br /><br />Well, if nothing else this "Mr Kurr" has invented a new and novel concept for promotions!<br /><br />No wonder Robinsons Msia seems to be going down the drain.Pigitanoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-8746882791436327112010-02-09T20:58:19.475+08:002010-02-09T20:58:19.475+08:00You should consider Kit's suggestion to highli...You should consider Kit's suggestion to highlight the issue to Robinsons Singapore.. Also to NCCC and NST.. Papers will have a field day with it..<br /><br />Must not let them wash their hands off it so easily..FatiNhttps://www.blogger.com/profile/16067485868703262245noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-55720049420785829782010-02-09T20:54:52.207+08:002010-02-09T20:54:52.207+08:00Hi Miu! walaa Jaya Jusco customer service berjuta ...Hi Miu! walaa Jaya Jusco customer service berjuta kali lagi bagus dari Robinsons...seriously..last time i write a complain they call me and listen to my problem..A big NO NO for robinson after this..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-6355156752489311062010-02-09T15:14:56.179+08:002010-02-09T15:14:56.179+08:00Miu, next time tap your phone calls HOHOHO... this...Miu, next time tap your phone calls HOHOHO... this kind of people call you instead of writing to you because they can just deny saying or twist the story if you proceed to complain about how he handle the conversation. kekeeke.. not too late to learn how to record your phone calls yea? Future might meet more of these thingsAnonymoushttps://www.blogger.com/profile/08350274924842683179noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-68415307537592883242010-02-09T15:09:33.958+08:002010-02-09T15:09:33.958+08:00Conclusion : Robinsons = Con ArtistConclusion : Robinsons = Con ArtistAnonymoushttps://www.blogger.com/profile/08350274924842683179noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-28809792494298146482010-02-09T14:54:53.259+08:002010-02-09T14:54:53.259+08:00Joey:
Yup u can say that again, girl. Good job, Mi...Joey:<br />Yup u can say that again, girl. Good job, Miu! Coz God knows who else will Robinsons Garden staffs with 'excellent service' trick after this.<br /><br />To Mr Kurr;<br />If u have no idea how to work with people, DON'T work in this industry. "This is Gardens Midvalley." LOL do we give a damn on the location of your office? Working in a 'luxurious' workplace doesnt mean u have higher reputation nor the respect that u dont deserve.<br /><br />Respect should be earned, and from what I read in this post, all I can say is, "oiy balik kolej sambung blaja la!"<br /><br />To Miu:<br />And this is another reasons why im so over Robinsons. High standard mall my butt!HannaHullabaloohttps://www.blogger.com/profile/10846480271562469824noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-34475028841846067362010-02-09T12:36:35.536+08:002010-02-09T12:36:35.536+08:00GOOD COMPARISON between the Actual Size, Miniature...GOOD COMPARISON between the Actual Size, Miniature size and Sample size!Joeyhttps://www.blogger.com/profile/17292554148793800211noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-87401740785692534742010-02-09T01:47:42.666+08:002010-02-09T01:47:42.666+08:00Ha-yaaaa... That mr.Kurr was RUDE... for sure... a...Ha-yaaaa... That mr.Kurr was RUDE... for sure... and about he keep mentioning 'their lawyer'.. is just to threaten us as a customer...<br /><br />I hope you get the refund!! never want to go there for shopping!! >:-CCathJhttps://www.blogger.com/profile/11835008066434660055noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-20717420674858045932010-02-06T13:42:51.930+08:002010-02-06T13:42:51.930+08:00Wow i think Kit Pryde is right! You should brig th...Wow i think Kit Pryde is right! You should brig this up to the Singapore branch or someone higher than this Mr. Kurrrrrr... or else many ppl will be boycotting Robinson's and all their promotions after reading this.saltvinegarhttps://www.blogger.com/profile/11976068732305662698noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-39076665908162420332010-02-02T09:34:32.543+08:002010-02-02T09:34:32.543+08:00go for it, babe.
i like CHOKY's suggestion fo...go for it, babe.<br /><br />i like CHOKY's suggestion for you to write to robinsons singapore. i did that with st*rbucks once after writing to them with a complaint (which they said got lost) and i got almost instantaneous results - the area manager called me the next day. <br /><br />so yeah. let the singapore office know. i know they'd just LOVE to hear abt this (and give them the blog link too.) nothing better to get ppl started than to see their good reputation go DDDOOOOOOWWWWWNNNNNN the drain because of ONE stupid person working for them.Kit Prydehttps://www.blogger.com/profile/01004665730958614224noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-34194047429156004982010-01-31T22:47:00.157+08:002010-01-31T22:47:00.157+08:00i know where you're coming from about the tone...i know where you're coming from about the tone of his voice, and the words which was used... it just makes me angry too, eventhough i was not the person in the conversation :P<br /><br />anyhow, good luck miu!nianoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-88912150777197110282010-01-31T18:31:21.701+08:002010-01-31T18:31:21.701+08:00i got that exactly size from Dior counter as free ...i got that exactly size from Dior counter as free sample without even paying a single cent on any items. Dior give this to all its members as free sample gift.fanny tanhttps://www.blogger.com/profile/04508375436583274620noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-85450449653494709502010-01-31T15:39:35.063+08:002010-01-31T15:39:35.063+08:00""JW said...
Sample as lucky dip? thats...""JW said... <br />Sample as lucky dip? thats so ridiculous...<br />Miu: should tell him why not possible to get RM300 when purchase RM238? Is a lucky draw what! Does he know what is lucky draw..If is such the case, then those petrol company you pump petrol and get the chance to win a car is all fake? probably winning miniature toy car?""<br /><br />Dear JW: when you said its not possible to win a RM300 prize, cos "Is a lucky draw wat!" then ppl will then say, if you get a sample, WHY NOT TOO? its a "LUCKY DRAW" wat! means you're not that lucky la thats why you get the sample! if you say it that way, ppl can argue it another way.<br /><br />anyways regarding the prize of giving out a car, please do not be fooled. i once know someone who organised these kinda contest where the main prize is a CAR...u know what? The new car actually belongs to the boss of the company...the boss may have bought a new car for himself/wife/kid...and then put it out loud and say that its the GRAND PRIZE. ofcos NOBODY would win, cos it belongs to him!!! so he just gets some random person to stand near the car and take pic blabla...BUT THE CAR IS HIS. <br /><br />i'm not saying that ALL contests are fake, but dont be naive thinking that for ALL contests, the car is actually up for grab when its not.<br /><br />anyways Miu, i would also suggest to go full force but please bear in mind that you do not have any proof. do you have a recording of the phonecall? if yes, then it might be a good idea for you to go ahead but if not, then its his word against yours.<br /><br />i was once in your situation, i didnt have proof but then as what people alwiz told us, customers are alwiz right. so i went full force, brought my lawyer and everything, but unfortunately i lost the case and in the end...lets just say alot of money was wasted la.<br /><br />if you really semangat, do your homework and go for it. if not, why waste time and energy on this whoever Mr Kurr is, he might just burn in hell one day :)Sha Chanoreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-84054920492916947192010-01-31T15:30:07.380+08:002010-01-31T15:30:07.380+08:00relax relax!
actually if can, you can direct sue/c...relax relax!<br />actually if can, you can direct sue/complaint them at the NCCC, no need to talk to the guy anymore..<br /><br />They might not take action, but NCCC will...<br /><br />Good luck!E.voguehttps://www.blogger.com/profile/07694907979713917581noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-19604286449447578722010-01-31T10:33:42.148+08:002010-01-31T10:33:42.148+08:00Whether or not if there is a mistake/misunderstand...Whether or not if there is a mistake/misunderstanding/whatsoever, he shouldn't speak to you like that! BAD ATTITUDE! BIG NO NO!!!Shanhttps://www.blogger.com/profile/06186033074508643265noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-65187344188866903982010-01-31T09:31:46.447+08:002010-01-31T09:31:46.447+08:00Miu, i have a suggestion. why don't you write ...Miu, i have a suggestion. why don't you write to robinsons, singapore stating the atrocious customer service you are receiving. you should try ALL avenues.<br />i'm going to robinsons later as i realised with all the confusion i forgot to redeem my beauty hall voucher of rm15. lets see what they say.Mei Pinghttps://www.blogger.com/profile/02436159394254382507noreply@blogger.comtag:blogger.com,1999:blog-7638773317401188778.post-12072266816227042302010-01-30T20:51:57.397+08:002010-01-30T20:51:57.397+08:00I think they should check the promotion offer befo...I think they should check the promotion offer before.. print it out.Sherryhttp://heartrandom.comnoreply@blogger.com