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Welcome to my wonderland where I share my experiences as a woman on beauty, shopping, travel & lifestyle. I love taking photographs with my epal phone so most pics you see here is taken with a smart phone!.
  • Top 10 Female Bloggers Msia
  • Founder of The Butterfly Project Malaysia
  • Winner of Cleo's Next Top Blogger Msia
  • Nuffnang x Marie France Blogger Winner

Recent Posts

YTL HOTEL MEMBERSHIP SCAM

2.22.2017

are you a victim of the YTL scam?

The YTL membership scam is now a subject on social media with more members noticing the pattern in their failure to utilise their membership privileges to book a hotel under YTL's big conglomeration of hotels such as JW Marriot Kuala Lumpur, Ritz-Carlton Kuala Lumpur, The Majestic Malacca, Vistana Hotel, Cameron Highlands Resort, Pangkor Laut Resort, Tanjong Jara Resort, Gaya Island Resort, Spa Village Resort and The Green Leaf Niseko Village (Japan).

The membership is a yearly membership program called the YTL Platinum Plus which entitles its members to dining, accommodation, spa and retail privileges. Upon signing and payment of the said membership, a membership card and three booklets containing one-time use only certificates are given. As a member, one can enjoy up to 20% off discounts at participating hotels under YTL.

However, YTL Hotels is refusing to honor these privileges to unsuspecting members who tried to utilize them. The reasons can range from "we're under renovation" "It is fully allocated (for the entire year)" or bluntly "all accommodation privileges cannot be used this year" (when pressed).

Suspicions arose as members complained on YTL Hotel's Facebook and realized something was amiss. No satisfactory explanation is given to members other than "we're sorting this out" and by pushing the blame to one another between YTL Platinum Plus and YTL Hotels.

YTL Hotels, a respected name in the hotel industry has shown it's true colors by sweeping the complaints under the carpet. Instead of taking control of the issue, YTL Hotels has chosen to hide all public posts from their Facebook while celebrating the launch of their new hotel, Hotel Stripes. At the same time, they continue to post beautiful photographs of their hotels and resorts, attracting their fans to come book a memorable stay, which cannot be enjoyed by their members.

YTL Platinum Plus's employees have cut off all communications as well with their members by refusing to reply to their emails and or accept telephone calls. While other members lucky enough to contact them were given the runaround.

Members raising the red flag "YTL SCAM" and their complaints has fallen on deaf ears. Who knew a trusted name in the hotel industry would have such a notorious reputation.

Victims or those experiencing the same, may join the ongoing conversations on Facebook here which have nearly 100 members and counting.



The Complaints Can Be Seen Below
(I've stopped monitoring this)


One of the saddest experience was removed to protect the privacy of the member.
I hope Mrs.M gets her refund.








member Hannah Vine on Twitter



members voicing out on YTL Hotel's FB

members voicing out their frustrations

Day 1 Krabi Night Market & Peace Laguna Resort

2.19.2017

Day 1 Krabi, Thailand

Last year, I was in Ubud, Bali counting down to New Year and my birthday. We had a 9D8N Escape to Bali trip planned at three locations; Seminyak, Sanur, and Bali. We flew on Christmas day and came back after New Years. This year, we decided to go to another romantic island, Krabi, Thailand. To be specific, Ao Nang Beach. Now this area isn't really a romantic spot because the hotels and resorts here are not that romantically inspired. There's a mix of modern and old hotel establishments here. I stayed at The Cliff Ao Nang back in 2011, it was about rm2XX/night. Fairly simple, rustic and laid back resort. I like that there's an outdoor shower with lush greenery around. The room was small and walls were made of glass windows. The only thing protecting your privacy are thin layers of curtain cloths. Not too bad still, because we had our own small hut to ourselves overlooking the swimming pool.

YTL Hotels Not Honouring Membership Priviledges

2.09.2017

exclusive benefits & privileges?

It saddens me that I have to pen this down on my blog. I hope I can reach out to more YTL Platinum Plus members this way. It's not just me but a group of us who have spoken out against the unfair practice by YTL Hotels not honoring the YTL Platinum Plus membership privileges sold to us. I remember when I first signed up last year, happy beyond words that my journey to discovering YTL Resorts would begin. You can read all about it here. This was largely due to the YTL Pangkor Laut trip I took many years ago which sparked a bucket list to visit all YTL resorts in what little time I have. 

Working in Malaysia, you see everything rise other than your salary. Petrol hike, food, services, goods, GST (already I'm paying tax for earning my salary and now I have to pay more tax to use it). They say we have the most holidays but it's only during the major festivities.

When I finally decide to take annual leave to celebrate his birthday, I did my usual research reading up reviews on TripAdvisor and blogs. I checked room availabilities and transportation options (I can't drive). It doesn't make it easy for locals who can't drive to visit YTL's fame Resorts because they're all situated in obscure locations. To get there, one either have to take YTL's luxury services or resort to a package that entitles them or hire local services that charges (still cheaper than YTL's). 

For instance, Tanjong Jara, a return trip by flight and taxis would costs RM600 more or less. If you take the bus, it's cheaper but you have to travel for 6hours. That's the price of a night's stay in 5-star hotels.

With my research all done, I contacted YTL Hotels to utilized my one-time certificate entitling me to a 20% discount at a designated resort. It's only 1 certificate mind you. They replied, "all our rooms are fully allotted". What's allotted?! This is the first time I am hearing this. It's not stated in my certificate or membership program that rooms are subjected to allotment.

True enough, after making some checks, I receive information that YTL Hotels are refusing to honor that 20% privilege to its member and brushing them off with "allotment gone". Rooms are plenty available, why are they refusing to let us enjoy this one-time privilege? It would help a lot for members like me. We could get a better room, better view, splurge on a spa (mind you it ain't cheap) or take a plane instead of the gruesome 6 hours journey on the road. All this will hopefully make our one time, memorable and hey we'll come back for more! (like me). 

A member by the name of Sim Yee, had a different story. When she called, she was told rooms are available, in fact, 10 rooms were. When she mentions she'd like to utilize her one-time privilege, they told her sorry, no rooms are available. What's with the differential treatment? 


It seems they rather disappointed us a lifetime than honor a one-time privilege


Member Yie Chie who received a complimentary room certificate upon signing as a member was told that all rooms were "allotted" when she made her booking 3 months in advance for a birthday treat. Upon further questioning, YTL Hotels told her the hotel in question were under renovation. Asked to change a date, she told them July and rooms were "available" but at RM100 charge on top.

I am still an avid fan of YTL Hotels. I love all of them and I hope to visit all of the beautiful obscure resorts with what little time I have, racing against inflation. I boast and pride YTL destinations to my friends and family. They must visit, it's the best, it's luxurious! The best service. They are, after all, a slice of heaven for locals like myself.

I plead YTL Hotels to allow us, the members to use our one-time privilege for a designated resort. It's what makes the whole membership experience fulfilling. I also plead to them to look into our benefits and privileges because if you start taking them away, there is nothing left to feel privileged about.

I also hope to members who are also searching for an answer, to find my post. The stronger our voices are, the stronger our plea will be. 

YTL, you throw lavish invites to bloggers but here is one who's paying and talking about you freely. One who's privilege is cut short, and still, she booked and paid for her vacation because she believes in your services and properties.

Here are the YTL Platinum Plus members who have come out to voice their disappointment on YTL's social media channels. YTL Hotels has yet to give an explanation to all of us. You may read what they say here:








member Hannah Vine on Twitter



members voicing out on YTL Hotel's FB

members voicing out their frustrations


member WeiYing 15 Feb 2016


member Lim 21 Feb 2016





Till todate YTL has chosen to ignore us & challenge
us to complained on social media. YTL Hotels FB has hidden/disallowed all the complaints since Feb.We hope out outcry would be heard

Buy 1 Free 1 with Entertainer Malaysia 2016

2.07.2017


ENTERTAINER MALAYSIA HOSTS THE 'PERFECT MATCH' PARTY
Launching over 1,200 1-FOR-1 OFFERS & a FREE Cheers Malaysia

The ENTERTAINER, the region's leading Buy One Free One incentives brand, has officially launched the ENTERTAINER Malaysia 2017 in an exclusive "Perfect Match" party with the media, social media influencers, partners, and sponsors in attendance at Jiro KL in Bangsar, Kuala Lumpur on January 17. It was a thoroughly enjoyable evening filled with excitement, lucky draws, pub quiz and awesome giveaway prizes to lucky winners. Meeting new acquaintances and catching up with old blogger friends together with tasty refreshments and cocktails was a winning combination for a fun night out.

Playboy's Latest "Seduction" Fragrances

2.04.2017


Let the Game of Seduction commence!

Seduction is all in the scent. Playboy fragrances Malaysia brings playfulness into the game of seduction with its new sexy range the King and Queen of the Game. The range consisting of eau de toilette and deodorant spray, is an answer to young men wanting to make the leap from boy to men,  as to bold young women who are not afraid to make the 1st move for what they want.
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