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My name is Tammy and I've been blogging for over 8 years now. I started blogging because I wanted to share my beauty hauls and lifestyle experiences. I'm also a pro-consumer, which is probably the fire in my life.

This blog is now happily written by the cutest couple you've ever seen. Gareth's Irish while I'm Malaysian. We met in the most unexpected way possible and since then have been in a loving relationship. He loves to eat, drink and try new exciting things (even extreme sports) while I love the quieter things in life, like spas, massages, shopping and beauty! But we have something in common, we both love travelling.
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Robinsons Ignores Customer/Member


It's been nearly 10 days since I last wrote to Robinsons Gardens Customer Service by E-mail & also by fax. I also personally fwd the copy of the complaint to Marissa Loong (customer service) whose contact was given by Robinsons staff to me. I find it amusing that they have not reply my queries yet.

My complaint can be read from here:


  1. THAT you consider "amusing" ke??

    Please go call that Marissa Loong person.

  2. THAT is how i feel lol.

    Won't bother calling. If they want to ignore their member's queries n complaints, it's fine by me.

  3. You should go there, bring Pigita along & kick a huge fuss!

    Those cheats!

  4. You are a very, very patient person. Can wait for 10 days. I think Isetan has the best customer service ever in Malaysia. I have really good experiences with them and mine were not even complaints. Example, I bought some skincare that did not suit me - caused breakout. I just emailed asking whether any return/exchange policy. I got a reply the next day and 2 days later I was offered an exchange of the same value from their cosmetics dept :D

  5. Wow that's really good service & they really care about their customers.


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