Here is my e-mail inquiry to them:
To Whom It May Concern,
I would like to know if JC Daniey Photo Centre is a FDI concept store for Fuji Film?
Under your FDI terms and conditions, it states that the shop are to use 100% fujifilm paper and chemicals from Fuji. Does this mean JC Daniey Photo Centre is to comply with this? or they are not a FDI concept store?
My complaint is that I went to this shop bearing Fuji Film brand & even the order envelope is bearing Fuji Film's brand n name. Upon collecting my photos, I am deeply dissapointed that the photos are not printed on Fuji Film photo paper and I doubt the ink/chemical used are from Fujifilm as well. Firstly, I receive my photos which was printed on bad quality/grade paper (not fuji film). The feel of the photo seem flaky and it was not glossy. They charged me 60cents per piece of 4R picture. For such, I would not have expected such bad quality photos to be given to me. I printed better quality photos at Amcorp Mall photo shops for less the price!
Kindly check if this shop is under Fuji Film?
Here is her reply after our telephone conversation:
Amazing? yes. Fujifilm you've amazed me beyond what I expected.